When one person talking stopped working.
We had made plenty of testimonial and single-person UGC films. Then the format began to lose its pull. So we tried a story with two people and a conversation instead.
My part: I led the strategy and creative direction, then worked with my team to make the new format repeatable.
Give people a scene to stay with.
These three supplied films show different ways into the wider story experiment: a familiar family moment, a pharmacy exchange, and a health-focused film. The everyday situation gives the message somewhere to live.
Sarcastic Bahu for Mummyji
A family-table moment built around character and dialogue.
At the pharmacy
Put a health question between two people, not into a monologue.
From concern to action
A more direct health-focused treatment within the same body of work.
These films sit within the story-led group that averaged about 1.5× the ROAS of normal single-person films. That is a group result, not a claim about any one clip.
We didn't start with a perfect film.
The problem was creative first: the familiar UGC format was losing its pull. Making two AI characters interact was the craft problem we had to solve next.
- 01See the patternSingle-person testimonial films were no longer doing enough for these accounts.
- 02Try a conversationMy team researched public techniques, tested dialogue and staging, and got two people into the same story.
- 03Release the imperfect first skitThe delivery-person film still had flaws, but it was good enough to test with an audience.
- 04Follow the responseAcross the story-led group, ROAS averaged about 1.5× normal single-person films for a short window. We made more skits and also tested filmed versions.
The useful question became: is the story convincing enough for someone to stay?
People stayed for the story.
Across these story-led films, ROAS averaged about 1.5 times that of normal single-person films. The format continued to work over the next two to three weeks, so we made more.
The AI-versus-shoot comparison suggested the production method was not the only thing driving response. In this test, a convincing situation and dialogue mattered a great deal.